If you choose the convenience of On-Site Service or you prefer to use our Mail-In Service, you will always receive the highest quality of technical and customer support. We service ALL brands of pipettes and we do repairs too. So…. DON'T spend a lot of money on a new pipette when it just need to be serviced.
To best accommodate your needs we provide 5 Service Packages of certification that conform to industry standards, compliance regulations, quality control requirements as well as your budget.
A FIELD REPORT PACKAGE is most often used by teaching labs and research done at the University Level.This is our most economical package, As Left Pass/Fail Status provided.
Read more nowThe BASIC SERVICE PACKAGE is used by labs who require an As Found and As Left Pass/Fail Status, with minimal samples recorded on Data sheet.
Read more nowThe PREMIUM / PREMIUM PLUS SERVICE PACKAGE is used by labs who require As Found and As Left Pass/Fail Status, with 4 recorded Volume Values at 100% and 10% of Pipettes maximum Volume for both As Found and As Left. Pass/Fail auto calculated based on Accuracy and Precision limits defined in ISO 8655:2022.
Read more nowPLATINUM SERVICE PACKAGE is most often used by GLP regulated labs and those who require each pipette to have an individual certificate that displays the As Found and As Left calculations of Accuracy and Precision based on ISO 8655:2022 specifications.
Read more nowEach pipette receives an individual PJLA (Perry Johnson Laboratory Accreditation) certificate that calculates Accuracy, Precision and Uncertainties, determined by the Environmental Factors in the lab with a Pass/Fail based on Specifications according to ISO 8655:2022
Read more nowWe use Discrete Geek for our web site, computer support and any technical problem!
Beverly Quality Calibrations Inc.From redacting documents, to fixing printers to excellent tech support, Discrete Geek does it all!
Kathy Fideity Life SettlementsMatt converted our 63 page web site to a work of art! We will be using them again!
Joseph Company Ltd.We truly care about our customers and our service.
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