SERVICE PACKAGES

BASIC SERVICE PACKAGE...

The BASIC SERVICE PACKAGE is used by labs who require an As Found and As Left Pass/Fail Status, with minimal samples recorded on Data sheet.

BASIC Package includes:

• All services performed by an ISO/IEC 17025:2017 Competent, Experienced Service Technician.
• Complete preventive maintenance on each pipette, including changing seals or applying grease (depending upon the pipette manufacturer).
• Computer Generated BASIC Documentation - 25 Pipettes per page
• Pass / Fail per ISO 8655:2022 Specifications based on 4 Sample Readings of Pipette at 10% and 100% of Maximum Volume.
• Final Pass Certification Sticker-Pipette will be labeled with a sticker to include Florida Pipette name and phone number, Service Date, and Next Service Due Date or for a Failed pipette, a Red-Remove From Service sticker.
• Technical Service Guarantee - If a pipette we serviced stops working within 3 months of service, we will service it for free. (Pipette cannot have been misused or dropped).
• Complete Customer Care - We keep you in Compliance... Florida Pipette will contact you a month prior to your Due Date to remind you your Service is due.

The BASIC Documentation includes:

• Company and Customer name, Invoice number, Service Date, Next Service Due Date, Technician's name and the Technicians ISO/IEC 17025:2017, NIST Traceable Equipment used to perform the service.
• Pipettes details include the Serial Number or ID, Manufacturer, Max Volume, Pass or Fail and any Comments or Parts Replaced are noted.
• As Left-4 Sample Volume Values recorded at 100% Maximum Pipette Volume.
• As Found Pass/Fail Status per ISO 8655:2022 Specifications.
• Computer Generated Report, emailed to Customer and stored for minimum of 5 years in Florida Pipette Calibrations Data Base.