SERVICE PACKAGES

FIELD REPORT SERVICE PACKAGE...

A FIELD REPORT PACKAGE is most often used by teaching labs and research done at the University Level. This is our most economical package, As Left Pass/Fail Status provided.

FIELD REPORT Package Includes:

• All services performed by an ISO 17025 Competent, Experienced Service Technician.
• Complete preventive maintenance on each pipette, including changing seals or applying grease (depending upon the pipette manufacturer).
• Computer generated FIELD REPORT Documentation - 25 Pipettes per Page.
• Pass / Fail per ISO 8655 Specifications based on 4 Sample Readings of Pipette at 10% and 100% of Maximum Volume.
• Final Pass Certification Sticker-Pipette will be labeled with a sticker to include Florida Pipette name and phone number, Service Date, and Next Service Due Date or for a Failed pipette, a Red-Remove From Service sticker.
• Technical Service Guarantee - If a pipette we serviced stops working within 3 months of service, we will service it for free. (Pipette cannot have been misused or dropped).
• Complete Customer Care - We keep you in Compliance... Florida Pipette will contact you a month prior to your Due Date to remind you your Service is due.

The FIELD REPORT Documentation includes:

• Company and Customer name, Invoice number, Service Date, Next Service Due Date, Technician’s name and the Technicians ISO 17025, NIST Traceable Equipment used to perform the service.
• The FIELD REPORT does not provide performance data on each pipette, but does provide a list of Pipettes and includes the Serial Number or ID, Manufacturer, Max Volume, AS Left Pass/ Fail and any Comments or Parts Replaced are noted.
• Computer Generated Report, emailed to Customer and stored for minimum of 5 years in Florida Pipette Calibration’s Data Base.